Job Opportunity: NDIS Support Coordinator

Work type: Full Time

Location: Kununurra, Western Australia, 6743

Are you passionate about empowering people with disability and helping them live more independently and inclusively within their communities? Join Job Pathways as an NDIS Support Coordinator and be part of a collaborative and compassionate team committed to creating impactful change!

Learn more about us here: https://jobpathways.org.au

About the Role:

As an NDIS Support Coordinator with Job Pathways’ Wayfinder Disability Services, you will guide participants to build the skills they need to understand, implement, and get the most from their NDIS plan. You’ll be instrumental in coordinating services, developing capacity-building networks, and delivering meaningful support that drives independence and community connection.

Your responsibilities will include:

• Supporting participants to navigate and implement their NDIS plans effectively.
• Coordinating a range of service providers and supports.
• Helping participants build networks and maintain important relationships.
• Writing high-quality, reflective reports and managing key documentation.
• Collaborating across internal teams and external stakeholders.
• Maintaining professional growth and upholding best practices in disability support.

Key Responsibilities

• Operational Alignment: Contribute to the implementation and review of business and operational plans.
• Compliance and Sector Knowledge: Understand relevant legislation, NDIS standards, and organisational procedures.
• Leadership and Teamwork: Provide leadership and actively contribute to a positive team environment.
• Communication & Relationship Management: Promote strong, respectful relationships with participants, families, and service providers.
• Delivery of Support Coordination: Deliver high-quality, participant-centred disability support.
• Reporting & Administration: Maintain accurate, timely records using client management systems.

Qualifications & Experience

Mandatory Experience:

• Experience in NDIS Support Coordination or a related disability support role.
• Strong skills in working collaboratively with participants, families, and service providers.
• Experience in budgeting and case management.
• Proficiency with Microsoft Office and client management systems.
• Familiarity with working in remote Aboriginal community services within health and social services.

Preferred Qualifications:

• Tertiary qualifications in Disability Services, Social Services, or a related field.

What You’ll Need

• A current C Class driver’s licence (essential)
• Ability to travel regularly by road and air, including short overnight stays
• A National Police Certificate (or willingness to obtain)
• A current WA Working with Children’s Check (or willingness to obtain)
• NDIS Workers Screening Clearance

Why Join Job Pathways?

• Be part of a values-led team dedicated to making a difference
• Work in a supportive and culturally responsive environment
• Play a key role in strengthening the capacity of East Kimberley communities

Additional Benefits:

• Competitive leave entitlements for a balanced lifestyle
• Salary sacrificing options to boost your take-home pay
• Annual health and wellbeing allowance
• Access to a confidential Employee Assistance Program

How to Apply

If you’re ready to support people in achieving greater independence and build inclusive communities, we’d love to hear from you!

Job Pathways is committed to creating a workplace where quality, safety, and cultural responsiveness are highly valued. Guided by the values of Courage, Commitment, Care, and Collaboration, our team is united in its mission to build employment pathways.

To apply, provide a cover letter and your current resume. For a copy of the position description or to submit your application, email hr@jobpathways.org.au

Job Pathways reserves the right to fill the position prior to the ad closure date should a successful candidate be identified.

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

Take the first step toward a fulfilling career – apply today!