About the role

Our client, LEADING DREAM SDN BHD', is seeking an experienced Supervisor of Store to join their team based in Taylors Lakes, Victoria. In this full-time role, you will be responsible for overseeing the day-to-day operations of the store, ensuring efficient and effective service delivery to customers.

What you'll be doing

• Supervising and coordinating the store team, providing guidance and support to ensure excellent customer service
• Maintaining stock levels, ordering supplies, and overseeing inventory management
• Handling customer inquiries and complaints, and resolving issues in a timely and professional manner
• Implementing and enforcing store policies and procedures to ensure compliance and consistency
• Monitoring and reporting on store performance, identifying areas for improvement
• Assisting with the training and development of store team members
• Collaborating with the management team to drive sales and achieve business objectives

What we're looking for

• Several years of experience in a retail supervisory or management role, preferably within the consumer products industry
• Strong customer service orientation and the ability to lead and motivate a team
• Excellent communication and interpersonal skills, with the ability to effectively liaise with both customers and colleagues
• Proficient in inventory management, stock control, and financial reporting
• Demonstrated problem-solving and decision-making skills
• Familiarity with retail operations, including point-of-sale systems and store procedures
• A positive, adaptable, and customer-focused mindset

What we offer

At LEADING DREAM SDN BHD', we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and progression
• Comprehensive training and ongoing skills development
• Generous employee discount on our products
• Health and wellbeing initiatives to support your overall wellness
• A collaborative and inclusive team culture

About us

LEADING DREAM SDN BHD' is a leading retailer of consumer products, with a growing presence across Australia. Our mission is to provide our customers with high-quality products and exceptional service, while creating a positive and rewarding work environment for our employees. We are a dynamic and innovative company, always striving to stay ahead of the curve and meet the changing needs of our customers.

If this exciting opportunity aligns with your skills and experience, we encourage you to apply now.