Senior Spare Parts Interpreter

Full-time Permanent Employment 

Dandenong VIC

The Senior Spare Parts Interpreter’s primary role is to generate parts sales to internal and external customers whilst maintaining good customer relationships and mentoring other team members. Additionally, the role involves responding to customer enquiries and interpreting the customer requirements to enable a positive and successful outcome to be achieved. 

Key Tasks
• Attending to internal & external enquiries, and either by way of counter sales, email or via phone enquiries.
• Exceptional Customer Service
• Inventory Control, including scheduling and executing regular stock takes on both the main warehouse along with the Field Service Technicians vans.
• Packing and shipping of orders 
• Mentoring other team members
• Replenishment of Field Service Technicians van stock 
• Provide quotes to the Service Department to assist with customer repair quotes
• Building an effective and positive relationship with all customers. 
 

What you'll need to succeed
• 3+ years Previous Spare Parts Interpreting experience is highly regarded
• Forklift Industry experience an advantage 
• Excellent Communication
• Good mechanical skills
• Forklift License preferred not essential 
• Microsoft Office
• Baseplan software experience preferred
• Self-motivation and ability to work autonomously
• Ability to work to strict deadlines
• You will have excellent oral and written communication skills, and a proficiency with time management
• Willingness to learn and adapt in a fast paced environment

What you'll get in return
You will have the opportunity to work with a growing nationally recognized employer in its industry which boasts good staff culture, and support network. 
The right candidate will have the opportunity to progress within this company. 
Training is offered to the right candidate. 

About us
When you join Fork Force Australia, you're not just joining one of Australia's leading forklift providers! You're joining a rapidly growing business with the most innovative sales model in the industry. 
Great… but what does that mean for YOU?
Well…this means we sell a lot of forklifts which means that we can offer YOU outstanding job security and opportunities for career development. 
Our success is a result of our team- we already have a fantastic team, but we want to continue to grow it and that is where you come in!

What you need to do now
If you're interested in this role and have the appropriate experience, please apply via the link below

Short listed candidates will be contacted only.