Full-time | $45,000–$55,000+ training & career progression
Gardian Real Estate – Mackay QLD

Are you organised, proactive, and great with people?
Looking for a role where you can grow your real estate career in a supportive, forward-thinking team?
Gardian are looking for a Property Manager Assistant to join our Property Management Team.

This role is perfect for someone who loves structure, enjoys supporting others, and thrives in a fast-paced environment where no two days are the same.

About the Role

As a Property Manager Assistant, you’ll work closely with your Property Manager to keep the operational side of the portfolio running smoothly. You’ll manage the essential administrative tasks that ensure compliance, consistency, and support the department in providing a seamless and positive experience for both owners and tenants.

You’ll be responsible for:

• Assist in preparation of lease documents, renewals, and bond lodgements

• Accurate data entry in PropertyMe, ReNet and internal systems

• Carry out Property Inspections

• Assisting with rent, bond and invoice arrears

• Coordinating maintenance, issuing work orders and entry notices

• Processing and verifying invoices

• Tracking compliance (smoke alarms, water efficiency, pool safety etc.)

• Providing day-to-day operational support to the Property Management team

This role forms apart of our new Property Management department, designed to give our Property Managers stronger support and improve workflow across the department.

About Gardian:

Est. in 2000, husband and wife team Denise and Peter Phillips (Dec), launched their Mortgage Choice franchise and 25 years later, The Gardian Group now consists of a few Phillips brothers; Luke heading up Gardian Insurance, Ben - Gardian Finance & Financial Planning and another Ben (not a brother!) Kerrisk in Gardian Real Estate.

We pride ourselves on living our values by being the leaders in our respective fields, enjoying our working journey whilst supporting not only one another, but also our Mackay Regional community. Our Gardian Family Fun Day's raising much needed funds for the Mackay Hospital Foundation as well as monthly contributions - and a group we also donated almost $10,000 to the Mackay Community Foundation last year.

Yet none of this would be possible without our amazing team. People like Nicole, who started as a receptionist ten years ago and is now a qualified financial planner and studying towards her Masters Degree . It's people like Nicole who have driven our metamorphosis and we support them with workplace innovations. For instance, every new hire is assigned a buddy to help them in their first few months. We have split our workforce into small agile teams, with their own names, goals, and plans to give people a clearer vision and focus. With our vision to be the 'small giants' in the Mackay regional community, our long-term goal is to continue growing by at least 15% each year.

To be successful in this role, you will need:

A proven, genuine interest in people with demonstrated past success in building effective relationships with clients and colleagues.

Excellent verbal, written and interpersonal communication skills.

Proven ability to work harmoniously, both one-on-one and collaboratively in past roles.

Working knowledge of PropertyMe desirable

Proficient in Microsoft suite (Outlook, Word, Excel)

A demonstrated commitment to continual improvement, innovation, and learning.

Real Estate Registration Certificate or Licence.

Current full Australian driver's license

Applicants must be Australian citizens or permanent residents with full work rights.

Please send your CV to careers@gardian.com.au

• Providing end-to-end administrative support to a busy sales team
• Preparing and managing agency agreements, contracts, and compliance documentation
• Coordinating marketing campaigns including signboards, brochures, online listings, and property launches
• Managing Agentbox CRM and overseeing the sales trust account
• Uploading and launching property listings with accuracy and attention to detail
• Processing and receipting buyer deposits promptly and correctly
• Liaising with solicitors, vendors, and buyers to ensure a smooth transaction process
• Supporting a high-performing team and maintaining efficient office operations

• A mature, confident, and professional attitude
• Strong attention to detail and excellent time management skills
• Immaculate presentation and outstanding communication abilities
• A proactive, organised, and customer-focused approach
• The ability to work autonomously while being part of a high-performing team
• A driver’s licence and reliable vehicle
• AgentBox, Realtair, Inspect Real Estate experience ( ideally)

• Monday to Friday only – no weekend work!
• Hours: 8:30am – 5:00pm
• Beautiful waterside office in a leading Central Coast location
• Supportive, fun, and close-knit team environment
• Work alongside one of Australia’s most respected real estate agents
• Fantastic career progression and long-term growth potential

• Has kept their Victorian OC licence or Estate Agent licence active
• No longer wants full-time agency work
• Enjoys staying involved in the industry on a light-touch basis
• Wants to earn a consistent supplementary income
• Understands compliance, ethics, and the regulatory responsibilities of holding the licence

• Providing occasional guidance on best practices and compliance
• Ensuring standards remain in line with VIC legislation
• Signing off on any required documentation in line with your responsibilities

• Flexible arrangement, minimal hours
• Suitable for retirees or semi-retirees wanting a low-effort income
• Monthly or quarterly remuneration (structured to suit)
• No onsite work required
• Stay connected to the industry without the pressure

• Retired estate agents
• Former Directors/Principals
• Senior agents who’ve stepped back but kept their licence active
• Anyone wanting a meaningful but extremely flexible side income

• Up to $110K salary package 
• Direct access to some of the area’s most prestigious waterfront homes
• Join a tight-knit, loyal team with a reputation for excellence
• Work side-by-side with one of the most respected Directors in the region
• Be more than just support — become a key decision-maker and second-in-command
• A fast-moving, energetic workplace where no two days are the same
• Build your real estate career in a trusted, high-performance business

• Oversee day-to-day operations and complex diary management
• Manage the end-to-end sales process, including listing prep and compliance
• Coordinate with vendors, buyers, solicitors, tenants and trades
• Prepare auction packs, sales summaries, contracts and marketing material
• Organise property access, photography, and styling appointments
• Attend and manage pre-settlement inspections and key handovers
• Assist in listing presentations and new business acquisition
• Maintain strong documentation and ensure smooth workflow at all times

• Previous experience in a high-performing real estate team (luxury or high-volume ideal)
• A sharp multitasker who thrives in fast-paced, high-pressure environments
• After-hours flexibility you understand the nature of the business
• High level of ownership someone who doesn’t wait to be told what to do
• Strong communication and relationship management skills
• Meticulous attention to detail and excellent organisational skills
• A true team player with a get-it-done mindset

• You’re hungry, ambitious, and love being in the thick of the action
• You want to align yourself with one of the best agents in the game
• You’re not afraid of big workloads, big personalities, or big expectations
• You’re ready to be trusted with more responsibility than a typical EA role

We currently have a full-time role available for a Site Facility Manager to join the Spotless team.

Join us on the journey.

Secure Journeys has been selected to operate Australia's Onshore Immigration Detention Network on behalf of the Australian Government.



Spotless, as a subcontractor to Secure Journeys, will be responsible for facilities maintenance and asset management of detention facilities and for providing catering and garrison services to detainees.



With the new contract underway, we currently have a full-time role available for a Site Facility Manager to join the Spotless team.



This role is dedicated to managing and delivering facilities management services for a government-based client, acting as the key point of communication and first responder for all reactive service needs.



What you'll do

The role has a broad remit, with key responsibilities outlined below:

• Manage the delivery of hard and soft Facilities Management (FM) services for relevant site, ensuring preventative and reactive maintenance is completed efficiently and in alignment with asset management plans.
• Oversee asset management processes, including updating the Asset Register, monitoring asset conditions, and recommending replacements or maintenance strategies to ensure long-term functionality and compliance.
• Develop cleaning and waste management schedules, ensuring seamless integration with facility operations, and promote sustainable practices such as waste diversion and environmental management.
• Lead and manage the Site FM team, fostering a culture of safety, compliance, and engagement while ensuring adequate resourcing for peak and off-peak periods.
• Act as the primary contact for reactive FM needs, using data-driven insights to communicate updates, resolve maintenance issues, and collaborate with stakeholders to maintain site functionality and security.

What you'll bring

• Trade qualification in plumbing or electrical to Certificate IV level, with relevant state-based certifications for unrestricted work.
  
• Experience leading teams in facilities management or a related field, with a focus on safety, compliance, and operational excellence.
  
• Strong knowledge of asset management, maintenance planning, and compliance with industry and statutory standards.
  
• Proven ability to manage competing priorities and maintain high service standards in a dynamic environment.
  
• Competency in using data management tools such as Power BI and Works Management Systems for reporting and decision-making.
  

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

• Up to $95K + Super + Car Allowance 
• True work–life balance with your Saturdays and Sundays always free
• Free onsite parking
• A clean, organised, and local portfolio that allows you to focus on quality service
• Exceptional support from dedicated out of office staff 
• Early Friday finishes
• Performance bonuses & regular team incentives 

• Oversee the full end-to-end management of a well-maintained, streamlined residential portfolio
• Build and nurture exceptional relationships with owners and tenants
• Take charge of all maintenance, renewals, arrears and compliance

• Previous experience in Property Management is essential
• An elevated level of service that reflects the agency’s exceptional standards
• Attention to detail paired with strong communication skills
• Current QLD Real Estate Registration Certificate
• QCAT experience is favorable    

• Join a leading national brand with unmatched resources and support.
• Earn up to $95K + super + lucrative bonus structure.
• Work in a stunning luxury office with all the perks – team lunches, events, and an incredible culture.
• Be part of a high-performing team in a top-tier company.
• Enjoy a flexible working environment designed for success.

• Oversee the entire sales process from listing to settlement with precision and compliance.
• Prepare and process contracts and Form 6 agreements.
• Create and manage sales files, agreements, and settlement documentation.
• Communicate with vendors, buyers, and solicitors to keep transactions on track.
• Maintain office operations, including supplies and a welcoming environment.
• Manage databases and prepare polished presentation materials.
• Provide proactive administrative support to agents and management.

• Exceptional attention to detail and accuracy.
• Proactive, self-motivated, and able to work independently.
• Strong written and verbal communication skills.
• Confident, reliable, and driven with a positive, can-do attitude.
• Previous administration experience is essential.
• Must hold or be willing to obtain a Certificate of QLD REAL ESTATE Registration.

• Support Senior Operations and Senior Property Manager with any duties
• General Facility administration tasks
• Support the property management team in ensuring targets are met and properties are maintained to premium standards
• Meet and greet all external contractors and ensure they have signed in
• Record, track and close out all maintenance items, building services issues, and compliance tasks in the maintenance management system
• Conduct regular inspections and assessments of properties and ensure they are free from health and safety risks
• Accurately record and report all incidents in the nominated safety management system and maintain up-to-date site safety manuals and risk registers
• Ensure all building services (fire, electrical, hydraulic, mechanical etc.) are maintained
• Develop and maintain strong working relationships with external and internal customers, consultants and service providers
• Liaise with the Senior Operations Manager, Asset Managers and Property Managers to review budgets, expenditure
• Assist with reviewing and coordinating necessary works, and ensure close-out documentation is provided and compliant
• Monitor the energy management system and track energy, water and gas performance, reporting on variances to the property management team and tenants as required
• Provide regular reporting on property performance from safety, customer service and operational perspectives

• Minimum 18 months experience in facilities across Commercial or Retail
• Understanding of essential safety measures, fire, electrical, mechanical systems
• Strong computer skills including Microsoft Outlook and Office Suite
• Ability to clearly communicate both in writing and verbally
• Ensure customer expectations are met
• Reliable and dedicated self-starter, who can work independently but also enjoys team interaction and is collaborative
• Highly organised, with strong attention to detail and accuracy
• Ability to follow instructions and complete tasks and objectives within specific time frames